Copilot and
AI Agent
Empower Your Workforce with Intelligent Assistance
The New Era of Intelligent Assistance
Organizations are rapidly shifting from exploring AI to deploying it at scale. Microsoft Copilot and AI Agents are transforming how work gets done — streamlining tasks, enhancing creativity, and accelerating decision-making across roles.
88% of early adopters say Copilot helps them complete tasks faster and with greater accuracy.
70% of users report improved productivity and reduced time spent on routine work.
60% of organizations see Copilot as a key driver for innovation and competitive advantage.
Our Strengths
Our Expertise & Offerings
Training & Hackathon Programmes
- Customized training for business and technical users.
- Hands-on AI agent development workshops and innovation sprints.
Strategic Consulting
- AI strategy, roadmap, and governance planning.
- Use case identification and Copilot integration advisory.
Documentation & Best Practices
- Guidelines for AI agent design, deployment, and security.
- Best practices for Copilot usage across departments.
Custom AI Agent Solutions
- Development of tailored Copilot and AI agent solutions.
- Automate workflows, generate insights, and enhance user experiences.
CoE Setup & Support
- Establishment of AI Centers of Excellence.
- Define roles, responsibilities, and governance for AI adoption.
Citizen AI Enablement
- Empower business users to build and use AI agents.
- Ongoing support to ensure responsible and effective AI adoption.
Our Copilot & AI Agent Success Stories
A Global Manufacturing Enterprise
A leading manufacturer specializing in automotive diagnostics and inspection faced a surge in repetitive voice inquiries at its contact center. These inquiries overwhelmed live agents and slowed down response times. Bamboo developed a voice-enabled AI agent using Copilot Studio, integrated with Azure Communication Services and D365 Contact Center, to automate responses and streamline customer support.
This solution improved response times, reduced agent workload, and delivered consistent support across channels—enhancing both operational efficiency and customer experience.
A Leading Retail Group
Facing challenges in managing customer inquiries and internal communications, Bamboo implemented AI agents integrated with Microsoft Teams and Dynamics 365. These agents handled routine queries, generated reports, and supported frontline staff with real-time insights.
The deployment led to a 40% drop in response time and a 30% boost in service quality. Employees embraced the AI assistants, freeing up time for strategic tasks and enhancing customer engagement across all stores.
